I've spoken to somebody over * days ago you're supposed to contact me I want to refi ge...

GetHuman1020799's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1020799's own words
I've spoken to somebody over * days ago you're supposed to contact me I want to refi get a refund on Rod Stewart tickets of $** for this Sunday night August **th I'd like this resolved before the concert begins and I lose out on $**
GetHuman1020799 did not yet indicate what Groupon should do to make this right.
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How GetHuman1020799 fixed the problem
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Groupon

Customer service issue
Reported by GetHuman1020799
Aug 21st, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 49838 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1020799 started working on this issue
Aug 21st 10:11pm
GetHuman1020799 indicated the issue is not fixed yet.
Aug 22nd 11:39am
GetHuman1020799 indicated the issue is not fixed yet.
Aug 22nd 11:42am
GetHuman1020799 indicated the issue is not fixed yet.
Aug 24th 11:25pm