Not sure if this will come through as a duplicate. Anyway I have purchased cryotherapy...
GetHuman-justdiva's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman-justdiva's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-justdiva may need:
Name on account, Email on account, and Billing address
GetHuman-justdiva's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-justdiva will want to follow the link below to head to their help center. We will check on GetHuman-justdiva later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-justdiva's own words
Not sure if this will come through as a duplicate. Anyway I have purchased cryotherapy sessions. My doc says I cannot do cryotherapy for medical reasons. If possible I would like to do a trade in.*Order number *********Joan Larson
GetHuman-justdiva did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-justdiva fixed the problem
We are waiting for GetHuman-justdiva to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.