My $**.** credit refund is not in my groupon account. The balance for groupon bucks is...

GetHuman921773's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman921773's own words
My $**.** credit refund is not in my groupon account. The balance for groupon bucks is *.**. Customer service keeps telling me it is there. I have had trouble with my groupon and may have cancelled it and started a new one. I have asked them to look into this and it is still not rectified. Where is my groupon bucks????******@***.com******@***.com.*These are the * email addresses that I use.*Roberta Reid
GetHuman921773 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman921773 fixed the problem
It turned out I could not access the groupon with my credit in it because I had to use the facebook link to access it.
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman921773
Aug 17th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman921773 shared how to fix
Seen by 16 customers so far
Similar issue to 47882 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman921773 started working on this issue
Aug 17th, 2018 12:37am
GetHuman921773 indicated the issue is not fixed yet.
Aug 17th, 2018 12:37am
GetHuman921773 confirmed the issue is fixed. Hooray!
Aug 19th, 2018 1:26pm