Hi Groupon Support, I bought a Groupon for aura day spa bikini wax but I can’t even get...
GetHuman-keilany's customer service issue with Groupon from August 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-keilany will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-keilany can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-keilany's own words
Hi Groupon Support, I bought a Groupon for aura day spa bikini wax but I can’t even get the wax done because of my sensitive skin I need sensitive skin wax, so I found another place on Groupon that has the sensitive skin wax for a Brazilian wax. Is there anyway I can get refund or Groupon credit so that I can buy the other Groupon?
GetHuman-keilany did not yet indicate what Groupon should do to make this right.
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