Checked into hotel yesterday as scheduled and have had problems ever since. Tried switc...

GetHuman-marysbra's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-marysbra's own words
Checked into hotel yesterday as scheduled and have had problems ever since. Tried switching rooms and had more problems today. Went to front desk to ask for a full refund because we cannot stay here any longer with our young children due to sanitary issues and she said I had to contact Groupon. Need to get full refund and someone to contact this hotel, Seralago hotel, as soon as possible. Before the check out time. We had to cancel our plans for a theme park today, extend our travel dates, and get another hotel now. We are very disappointed. If someone can please contact me as soon as possible, I would greatly appreciate it. Thank you.****-***-****
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Groupon

Customer service issue
Reported by GetHuman-marysbra
Aug 13th, 2018 - 7 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 45858 others
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GetHuman-marysbra started working on this issue
Aug 13th, 2018 12:23pm
GetHuman-marysbra indicated the issue is not fixed yet.
Aug 15th, 2018 2:18am
GetHuman-marysbra indicated the issue is not fixed yet.
Aug 16th, 2018 2:28pm