I scheduled a massage for today at **. I was three minutes late I knew I was going to b...

GetHuman-raulgaby's customer service issue with Groupon from August 2018

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The issue in GetHuman-raulgaby's own words
I scheduled a massage for today at **. I was three minutes late I knew I was going to be three minutes late so I texted them to tell them I’d be late. They said no problem. I showed up at the door and the doors were locked. I texted them to find out why the doors were locked and she asked me to wait until ****. I waited until **** no one open the door I texted the lady. **** a person open the door and asked me to wait another ** minutes. This business it’s ridiculous. I wasted gas, time and sat in hot sun waiting for them. Didn’t get a massage. I would like my money back. I never redeemed my Groupon. If you need info please call me at *******-****
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Groupon

Customer service issue
Reported by GetHuman-raulgaby
Aug 11th, 2018 - a yr ago
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GetHuman-raulgaby started working on this issue
Aug 11th, 2018 7:00pm
GetHuman-raulgaby confirmed the issue is fixed. Hooray!
Aug 11th, 2018 10:00pm