They need the one that purchased , not recipient.. this is ridiculous. It’s a gift and I should be able to resolve! Done with groupon

GetHuman-oratisa's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-oratisa's own words
Get refund because they wanted an wxtra$**.. nonsense ... My son gave me a gift for facial on Singer Island Marriot. It was $*** and they want another $** . I want a refund! Never heard of this and have used you before!!*I will never use groupon again if this is not resolved
It was a gift to me so I should not add more money for something I can get half price elsewhere
Give me refund so I can use it for something else!! It’s a Mother’s Day gift
I’ve dealt for few years already
Chat online with rep and she wants my son to contact!
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Customer service issue
Reported by GetHuman-oratisa
Aug 9th, 2018 - 7 mons ago
I have an issue with Groupon too
Seen by 4 customers so far
Similar issue to 44290 others
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GetHuman-oratisa started working on this issue
Aug 9th, 2018 4:05pm
GetHuman-oratisa indicated the issue is not fixed yet.
Aug 9th, 2018 5:06pm