I ordered a Serta mattress. I moved so I wanted the delivery address changed. I was t...
GetHuman-lizncsd's customer service issue with Groupon from August 2018
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The issue in GetHuman-lizncsd's own words
I ordered a Serta mattress. I moved so I wanted the delivery address changed. I was told Groupon needed to do it. I have talked to several times, and have not gotten a straight answer. I have been trying to contact the delivery service here in Pensacola and cannot get anyone to return my call. I will go to my old address (same as the billing address) and wait for them if the address cannot be changed to my new address. I have paid for my mattress and would like it delivered ASAP.
GetHuman-lizncsd did not yet indicate what Groupon should do to make this right.
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