New to Groupon. Made several errors when ordering. When trying to get more details on a...

GetHuman-supo's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-supo's own words
Cancel order. ... New to Groupon. Made several errors when ordering. When trying to get more details on an item, didn't realize I was being charged for item without actually ordering. i.e. bracelet. After reviewing details, decided not to order and tried to remove. Pressed redeemed in error. If I can't cancel and get refund of my $**, can redeemed status be changed to not redeemed so that I can place an order?
Marked redeemed by mistake. Never ordered. Now can't order.
Either cancel order and refund $** charged by Groupon, or change "redeemed" to "not redeemed" so I can place order.
Just started using Groupon. Made many mistakes trying to place orders.
I have an issue with Groupon too
How GetHuman-supo fixed the problem
Was able to reach a customer service representative from Groupon and explain my problem. Luckily, he was able to fix a mistake I had made when trying to redeem my voucher.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Monogram bracelet.
Customer service issue
Reported by GetHuman-supo
Aug 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-supo shared how to fix
Seen by 6 customers so far
Similar issue to 43869 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-supo started working on this issue
Aug 8th, 2018 5:24pm
GetHuman-supo indicated the issue is not fixed yet.
Aug 8th, 2018 6:38pm
GetHuman-supo indicated the issue is not fixed yet.
Aug 8th, 2018 6:40pm
GetHuman-supo indicated the issue is not fixed yet.
Aug 8th, 2018 6:45pm
GetHuman-supo confirmed the issue is fixed. Hooray!
Aug 9th, 2018 8:22pm