Bought a carpet cleaning Groupon one month before I needed to leave my old rental. Kept...

GetHuman-pavlovsg's customer service issue with Groupon from August 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pavlovsg's own words
Bought a carpet cleaning Groupon one month before I needed to leave my old rental. Kept calling and leaving messages to schedule and they would not return my call. Then the outgoing message said they went on vacation. Then they called and left a pre recorded message informing customers they had returned from vacation so I tried calling a few times and texting to schedule service. Left more messages. Have not heard back from them. Gave up. I would like my money back please.
GetHuman-pavlovsg did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-pavlovsg
Aug 3rd, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 41506 others
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Timeline
GetHuman-pavlovsg started working on this issue
Aug 3rd, 2018 4:21am
GetHuman-pavlovsg indicated the issue is not fixed yet.
Aug 3rd, 2018 1:52pm