Asked for transaction identification so I could give to PayPal. They said it never clea...

GetHuman938188's customer service issue with Groupon from August 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman938188's own words
Asked for transaction identification so I could give to PayPal. They said it never cleared my bank. It was a authorization. It was debited on my account july ** asked for a refund less than a week later. They said refund was issued July ** rd. Never received it. Now they say it will fall off. My account was debited. You have to send the money back to PayPal for me to get my money. It’s not there. Never has a refund taken this long. Will never do business here again. Need to get humans on the phone instead of email and live chat. They are not taking care of business. Rushing you through text to tell you lies.
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Groupon

Customer service issue
Reported by GetHuman938188
Aug 1st, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 40645 others
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Timeline
GetHuman938188 started working on this issue
Aug 1st, 2018 2:39pm
GetHuman938188 indicated the issue is not fixed yet.
Aug 1st, 2018 2:40pm
GetHuman938188 confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 5:09am