Accidentally purchased a groupon (Order *: ****-******-******) and need to have it canc...

GetHuman-pricegr's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman-pricegr's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pricegr will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pricegr can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pricegr's own words
Accidentally purchased a groupon (Order *: ****-******-******) and need to have it cancelled*refunded. Contacted customer support a few days ago (ticket ID: ******************) and they were sending to concern team that was supposed to get back in touch with us but have not heard back
GetHuman-pricegr did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-pricegr
Jul 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 39962 others
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Timeline
GetHuman-pricegr started working on this issue
Jul 30th, 2018 7:17pm
GetHuman-pricegr confirmed the issue is fixed. Hooray!
Jul 31st, 2018 8:35pm