My Groupon expired today. I wanted permission to use the full value of it tomorrow. I p...

GetHuman-gemdor's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman-gemdor's own words
My Groupon expired today. I wanted permission to use the full value of it tomorrow. I purchased it on January **th and I thought that I had until July **th. The manager said that would be up to you! Plesde extend this for another day or two. Thank you!!!
GetHuman-gemdor did not yet indicate what Groupon should do to make this right.
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How GetHuman-gemdor fixed the problem
Actually the help line said it could not be adjusted for this restaurant but I could use the money I paid which I already knew. The next day Groupon sent me an email saying that they were going to extend the full value until August **th. So your guess is as good as mine but I’m glad that they fpdid give me a generous grace period!
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Customer service issue
Reported by GetHuman-gemdor
Jul 26th, 2018 - a yr ago
I have an issue with Groupon too
GetHuman-gemdor shared how to fix
Seen by 9 customers so far
Similar issue to 38420 others
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GetHuman-gemdor started working on this issue
Jul 26th, 2018 1:58am
GetHuman-gemdor indicated the issue is not fixed yet.
Jul 26th, 2018 3:06am
GetHuman-gemdor confirmed the issue is fixed. Hooray!
Jul 27th, 2018 2:58am