Bought Demi Lovato concert tickets on groupon and the concert is now cancelled I need h...

GetHuman-briherte's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman-briherte's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-briherte will want to follow the link below to head to their help center. We will check on GetHuman-briherte later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-briherte's own words
Bought Demi Lovato concert tickets on groupon and the concert is now cancelled I need help on how to get a refund I tried calling to get to a person since *am I’m very frustrated
GetHuman-briherte did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-briherte
Jul 25th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 5 customers so far
Similar issue to 38095 others
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Timeline
GetHuman-briherte started working on this issue
Jul 25th, 2018 2:21pm
GetHuman-briherte indicated the issue is not fixed yet.
Jul 25th, 2018 2:23pm