I purchased * passes to attend Skyzone. I live in NJ but I didn't realize that the pass...

GetHuman-tanisiac's customer service issue with Groupon from July 2018

38009 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-tanisiac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tanisiac's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tanisiac will want to follow the link below to head to their help center. We will check on GetHuman-tanisiac later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tanisiac may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tanisiac's own words
I purchased * passes to attend Skyzone. I live in NJ but I didn't realize that the passes were for skyzone in Georgia which is a ** hour drive from my home. I know no one in Georgia and I have no plans to visit GA. Ive sent numerous emails to groupon after going to skyzone in NJ but I'm yet to receive a response and I was advised I couldn't use these tickets. Skyzone advise me to contact groupon.*I'm requesting a full refund for this purchase.
GetHuman-tanisiac did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-tanisiac fixed the problem
We are waiting for GetHuman-tanisiac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tanisiac fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tanisiac
Jul 25th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 38009 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tanisiac started working on this issue
Jul 25th, 2018 2:59am