i gave up trying, couldn't get anywhere. :(

GetHuman898454's customer service issue with Groupon from July 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman898454's own words
I just bought a car wash groupon less than * hours ago. I called the merchant and he offered me a different deal and suggested I cancel my groupon since I just did it today. i've been trying like crazy to do it by reading about it on the groupon site but there's not place at all the reads "cancel coupon". why is it not showing something as easy as that?
GetHuman898454 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman898454 fixed the problem
i finally got to a different 'chat' site with someone named Edwin who was so good. He helped me ***%.
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Groupon

Customer service issue
Reported by GetHuman898454
Jul 19th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman898454 shared how to fix
Seen by 7 customers so far
Similar issue to 36286 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman898454 started working on this issue
Jul 19th, 2018 10:27pm
GetHuman898454 indicated the issue is not fixed yet.
Jul 19th, 2018 11:30pm
GetHuman898454 indicated the issue is not fixed yet.
Jul 19th, 2018 11:32pm
GetHuman898454 confirmed the issue is fixed. Hooray!
Jul 21st, 2018 4:48pm
GetHuman898454 confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 3:19am