I was just on chat with someone about refunding my groupon and there is no trade in opt...

GetHuman-dhayden's customer service issue with Groupon from July 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dhayden's own words
I was just on chat with someone about refunding my groupon and there is no trade in option like I was told when I go on the site.
GetHuman-dhayden did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-dhayden
Jul 19th, 2018 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 36238 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-dhayden started working on this issue
Jul 19th 8:09pm
GetHuman-dhayden indicated the issue is not fixed yet.
Jul 19th 8:10pm