I purchased a groupon and accidentally marked it as redeemed, because I was trying to f...

GetHuman-gthsanct's customer service issue with Groupon from July 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gthsanct's own words
I purchased a groupon and accidentally marked it as redeemed, because I was trying to finish by placing the order.
GetHuman-gthsanct did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gthsanct fixed the problem
Chat conversation with Groupon rep.
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-gthsanct
Jul 19th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 13 customers so far
Similar issue to 35996 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-gthsanct started working on this issue
Jul 19th, 2018 12:51pm
GetHuman-gthsanct indicated the issue is not fixed yet.
Jul 19th, 2018 7:53pm
GetHuman-gthsanct confirmed the issue is fixed. Hooray!
Jul 20th, 2018 1:58pm