You say this problem was fixed but it was not. I still cannot use the groupon.

GetHuman-gretelw's customer service issue with Groupon from July 2018

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35440 similar
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Help with my Groupon issue
GetHuman-gretelw's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gretelw will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gretelw can let us know if they help or not.
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The issue in GetHuman-gretelw's own words
I was trying to place an order using groupons to pay for it. I am getting very frustrated. ... Have a balance on a Groupon eGift card and when I go to use it they say it is not valid. I would like to find balance on gift card and if no balance info on how it was used. Thank you...
This is especially frustrating because you are saying the problem was fixed when it was not.
They could make this right by helping me use my groupon.
I have been a customer for several years.T
I don't know what else to try since you no longer have customer service you can talk too. This has been very frustrating and disappointing.
I have an issue with Groupon too
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Groupon

Groupon egift card
Customer service issue
Reported by GetHuman-gretelw
Jul 17th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 35440 others
0 customers following this
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Timeline
GetHuman-gretelw started working on this issue
Jul 17th, 2018 8:27pm
GetHuman-gretelw shared this issue with friends on Facebook
Jul 17th, 2018 8:32pm
GetHuman-gretelw shared this issue with friends on Facebook
Jul 17th, 2018 10:56pm
GetHuman-gretelw indicated the issue is not fixed yet.
Jul 17th, 2018 11:58pm
GetHuman-gretelw indicated the issue is not fixed yet.
Jul 18th, 2018 12:24am
GetHuman-gretelw indicated the issue is not fixed yet.
Jul 18th, 2018 2:39pm
GetHuman-gretelw indicated the issue is not fixed yet.
Jul 22nd, 2018 4:47pm