I ordered tickets to the WOW Wonder show in Vegas. Groupon told me that there was an is...

GetHuman852987's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman852987's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman852987 will want to follow the link below to head to their help center. We will check on GetHuman852987 later to make sure it's all set or try to help escalate.
The issue in GetHuman852987's own words
I ordered tickets to the WOW Wonder show in Vegas. Groupon told me that there was an issue with my request and that my card would be refunded. However, I checked my bank and it shows a charge. I need a full refund.
GetHuman852987 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman852987
Jul 7th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 31951 others
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Items needed
Name on account
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Timeline
GetHuman852987 started working on this issue
Jul 7th, 2018 1:07pm
GetHuman852987 indicated the issue is not fixed yet.
Jul 7th, 2018 1:07pm