I had a Groupon with TMN Skincare and Wellness for * massages. I got one massage and co...

GetHuman-tresap's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman-tresap's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tresap will want to follow the link below to head to their help center. We will check on GetHuman-tresap later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tresap's own words
I had a Groupon with TMN Skincare and Wellness for * massages. I got one massage and couldn’t get an appointment for the remaining two bc they were moving. Can I get a credit toward the remaining massages in their new location
GetHuman-tresap did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-tresap
Jul 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 31816 others
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Items needed
Name on account
Email on account
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Timeline
GetHuman-tresap started working on this issue
Jul 6th, 2018 9:12pm
GetHuman-tresap indicated the issue is not fixed yet.
Jul 7th, 2018 8:27am
GetHuman-tresap indicated the issue is not fixed yet.
Jul 7th, 2018 11:56pm
GetHuman-tresap indicated the issue is not fixed yet.
Jul 8th, 2018 12:10am
GetHuman-tresap indicated the issue is not fixed yet.
Jul 8th, 2018 8:22pm