I have been trying cancel and refund my order that I purchased yesterday July * ****. I...
GetHuman-rugore's customer service issue with Groupon from July 2018
Help with my Groupon issue
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GetHuman-rugore's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rugore will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rugore can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-rugore may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rugore's own words
I have been trying cancel and refund my order that I purchased yesterday July * ****. I lived in a development that have home association dues. I need to get my house pressure washed in ** days and was informed by this company that it can not be done until after July ** this will be too late. I will have to get someone else to do it for me .I no longer need the service. I did not use them so I need the money back on my credit card. I was told by the company that I had to contact Groupon. it is difficult to reach them. Please help me to get my money refunded. My order number is ****-******-****** Thank you. Rudine Holmes.
GetHuman-rugore did not yet indicate what Groupon should do to make this right.
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