GetHuman845955's customer service issue with Groupon from July 2018
Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman845955's own words
Have my car cleaned up! ... Have a groupon for Great Lakes car wash in Troy mi. Owner asks you to text for appt. he does NOT call back! Does not answer phone! Want my money back..or a credit! I used to call for great service. Now no number but only email..I have requested help FIVE separate times! No one gets back to me!
The man barely speaks English!
A credit would be fair!
I've been a GREAT CUSTOMER for Groupon..but may have to quit if I can't get basic customer service!
Writing on the Groupon help wall..contact us!
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