Hi, I would like my "Pistol Range Package for Two - The Machine Gun Nest" refunded. Whe...
GetHuman846239's customer service issue with Groupon from July 2018
Help with my Groupon issue
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GetHuman846239's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman846239 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman846239 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman846239's own words
Hi, I would like my "Pistol Range Package for Two - The Machine Gun Nest" refunded. When I went to the Machine Gun Nest the employee said he couldn't let us redeem the Pistol package because we were under **. He said we could buy the Rifle package and then "just call Groupon and have them refund your Pistol Range Package". I bought the Rifle package and was satisfied, but I would like the Pistol Package refunded now. Thanks.
GetHuman846239 did not yet indicate what Groupon should do to make this right.
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