I purchased * Groupon tickets for Fun N Roll at The South Bay Galleria. I've never expe...

GetHuman-msknett's customer service issue with Groupon from July 2018

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The issue in GetHuman-msknett's own words
I purchased * Groupon tickets for Fun N Roll at The South Bay Galleria. I've never experienced racism until June **, they wouldn't let us in the play area because we were black, amd she called the police to escort my & my grand babies out of the venue why? I don't know. I want a full refund, I made a complaint with the management at the mall as well, I've never been so disrespected in front of my small grandchildren. I was so hurt the kids were all crying which made me cry.... Not to mention we took * freeways to travel there. I suggest Groupon to not do business with the place because I'm sure this will happen again to another Black family.
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Customer service issue
Reported by GetHuman-msknett
Jul 2nd, 2018 - a yr ago
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GetHuman-msknett started working on this issue
Jul 2nd, 2018 4:45pm
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Jul 2nd, 2018 4:47pm
GetHuman-msknett indicated the issue is not fixed yet.
Jul 2nd, 2018 7:02pm