I was trying to check out with * two day tickets to Sesame Place and when I would hit...

GetHuman839893's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman839893's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman839893 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman839893 can let us know if they help or not.
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The issue in GetHuman839893's own words
I was trying to check out with * two day tickets to Sesame Place and when I would hit “place order” nothing happened, BUT the Groupons are showing up in my groupons now as “refunded”. I have no idea why his is happening, but when I click on the groupon to get help with it, it crashes. Any idea as to why this is happening? And to make sure— I don’t have any tickets that work yet to sesame place.. correct? My account is under Angie Burdette and the email is *****@***.com**Help!!
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Groupon

Customer service issue
Reported by GetHuman839893
Jul 1st, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 30069 others
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Items needed
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Timeline
GetHuman839893 started working on this issue
Jul 1st, 2018 9:09pm
GetHuman839893 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:23am