I attempted to purchase a deal through my groupon but used the wrong debit card. Instea...
GetHuman-pmarie's customer service issue with Groupon from July 2018
Help with my Groupon issue
First: share to improve GetHuman-pmarie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pmarie's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pmarie will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pmarie can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-pmarie may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-pmarie's own words
I attempted to purchase a deal through my groupon but used the wrong debit card. Instead of cancelling and trying again (because i wasn't sure how to cancel) i simply bought the same deal again through my Groupon account but with another card. But now I'm receiving emails stating that the purchase is still trying to go through on the original debit card. I'd like to somehow cancel this as I've already purchased and used this Groupon with another card.
GetHuman-pmarie did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-pmarie fixed the problem
We are waiting for GetHuman-pmarie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.