I purchased **K Gold Freshwater Pearl Earrings on May **th and I requested to return th...

GetHuman-arahemtu's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-arahemtu will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-arahemtu can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-arahemtu's own words
I purchased **K Gold Freshwater Pearl Earrings on May **th and I requested to return the item. Groupon sent me a return label on June *. I made sure that the envelope reached Groupon so I went to the Post Office and personally handed the clerk the returned package. *I have not heard anything yet from Groupon and would like to know when the credit will be issue? Please let me know. Thank you. ar
GetHuman-arahemtu did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-arahemtu
Jun 29th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman-arahemtu started working on this issue
Jun 29th, 2018 2:07pm
GetHuman-arahemtu indicated the issue is not fixed yet.
Jun 29th, 2018 3:17pm
GetHuman-arahemtu indicated the issue is not fixed yet.
Jun 30th, 2018 3:51pm
GetHuman-arahemtu indicated the issue is not fixed yet.
Jun 30th, 2018 4:44pm