I placed a order yesterday for a funeral & a error msg came up saying they couldn't pro...

GetHuman-lhobart's customer service issue with Groupon from June 2018

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The issue in GetHuman-lhobart's own words
I placed a order yesterday for a funeral & a error msg came up saying they couldn't process my order. I've tried several times to get into my account and it keeps saying there is a internal error. I've contacted your customer service & they said I need to contact the vendor which I did & they need the groupon code to process my order. I'm concerned that my credit card information is out there and nobody can figure out how to help me. I need the flowers by tomorrow & I need to know if I should cancel this & find a local florist.
GetHuman-lhobart did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-lhobart
Jun 28th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 28990 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-lhobart started working on this issue
Jun 28th, 2018 6:33pm
GetHuman-lhobart indicated the issue is not fixed yet.
Jun 28th, 2018 7:35pm
GetHuman-lhobart indicated the issue is not fixed yet.
Jun 28th, 2018 7:36pm
GetHuman-lhobart confirmed the issue is fixed. Hooray!
Jun 29th, 2018 9:30pm