I purchased two pairs of shoes from you .The shoes states size **.Which is very small...

GetHuman-irenezec's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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GetHuman-irenezec's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-irenezec will want to follow the link below to head to their help center. We will check on GetHuman-irenezec later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-irenezec's own words:
I purchased two pairs of shoes from you .The shoes states size **.Which is very small by just looking at them. I would like to exchange and was told it’s final sale, which didn’t states at the website at the time of my purchase. I chat with a live customer service agent. I would like to speak with a person by phone if is possible. I have been a loyal customers for many years . I hope we can solve this matter . I can be reach at ***-***-**** .Sincerely ,Irene Zecchini.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-irenezec
Jun 26th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman-irenezec started working on this issue
Jun 26th 1:57am