Started order as a gift, interrupted, resumed hour later, put it in my name. Need it a...

GetHuman-daynancy's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
Started order as a gift, interrupted, resumed hour later, put it in my name. Need it as a gift, since can't use two.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
How GetHuman-daynancy fixed the problem:
THE APP SHOWED IT WAS IN MY NAME, BUT THE EMAIL CONFIRMATION SHOWED IT WAS IN THE OTHER PERSON'S NAME. DON'T TRUST THE APP IS MY ADVICE.
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Groupon

Customer service issue
Reported by GetHuman-daynancy
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
GetHuman-daynancy shared how to fix
Seen by 5 customers so far
Similar issue to 27848 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-daynancy started working on this issue
Jun 25th 10:13pm
GetHuman-daynancy confirmed the issue is fixed. Hooray!
Jun 26th 12:27am
GetHuman-daynancy confirmed the issue is fixed. Hooray!
Jun 29th 10:08pm