Salon won't honor groupon since stylist left

GetHuman-veeherr's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-veeherr's own words
Refund ... Groupon ********* for Mandy's Hair...$**.****This voucher cannot be redeemed. Said it was redeemed but it was not! Only redeemable with Emily. She left last month and I was told to contact Groupon for a refund. I contacted you once already but didn't get a reply. I want a refund.
Salon will not honor it...Emily left.
Refund it.
* YEARS. IF I DON'T GET A REFUND, I WILL NEVER BUY ANOTHER GROUPON.
Already contacted customer service.
I have an issue with Groupon too
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Groupon

Hair salon
Customer service issue
Reported by GetHuman-veeherr
Jun 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 27845 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-veeherr started working on this issue
Jun 25th 10:03pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 26th 12:30pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 26th 12:34pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 26th 12:34pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 27th 2:45pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 27th 2:47pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 27th 2:48pm
GetHuman-veeherr indicated the issue is not fixed yet.
Jun 27th 2:49pm