I purchase a $** Groupon for a basic oil change, when it turns out I actually require a...

GetHuman-rmalloy's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rmalloy's own words
I purchase a $** Groupon for a basic oil change, when it turns out I actually require a synthetic oil change. I would like a refund since I cannot use the coupon.
GetHuman-rmalloy did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman-rmalloy
Jun 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 27818 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-rmalloy started working on this issue
Jun 25th 9:22pm
GetHuman-rmalloy shared this issue with followers on Twitter
Jun 25th 9:24pm
GetHuman-rmalloy indicated the issue is not fixed yet.
Jun 26th 12:43pm
GetHuman-rmalloy indicated the issue is not fixed yet.
Jun 26th 12:45pm