I bought multiple Groupon's for the boat cruise down town. Problem is I have to buy the...

GetHuman818786's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman818786's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818786 will want to follow the link below to head to their help center. We will check on GetHuman818786 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman818786's own words:
I bought multiple Groupon's for the boat cruise down town. Problem is I have to buy the Groupon before seeing any time or dates.....all the events I wanted to go to are sold out. Order* ********** *Have been trying to cancel for a hour now. Just trying to do it in time before the two hour window closes. Thank you
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman818786
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman818786 started working on this issue
Jun 25th 4:47pm