I purchased a Groupon for my son for Christmas for Dec. ****. He was going to use the...

GetHuman818237's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman818237 may need:
Name on account, Email on account, and Billing address
GetHuman818237's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818237 will want to follow the link below to head to their help center. We will check on GetHuman818237 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman818237's own words:
I purchased a Groupon for my son for Christmas for Dec. ****. He was going to use the original price of the Groupon for a bowling outing and the place has gone out of business. I paid $**.** for the Groupon and I would like to have the original purchase price refunded to me since this Groupon is not usable. The company is in Omaha, NE and is called Alley V Indoor Entertainment. Thank you for your help.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman818237
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 27527 others
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GetHuman818237 started working on this issue
Jun 25th 2:55pm