Can’t use promo code to print out my tickets

GetHuman-kaya_'s customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-kaya_'s next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaya_ will want to follow the link below to head to their help center. We will check on GetHuman-kaya_ later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-kaya_'s own words:
The problem I ran into: Can’t use promo code to print out my tickets
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-kaya_
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 27278 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-kaya_ started working on this issue
Jun 24th 4:08pm