We have just bought tickets for the Windsor Duck Tour as a family get together but due...

GetHuman815680's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815680 will want to follow the link below to head to their help center. We will check on GetHuman815680 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman815680's own words
We have just bought tickets for the Windsor Duck Tour as a family get together but due to circumstances not under our control we can no longer make the date
GetHuman815680 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman815680
Jun 24th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 27268 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman815680 started working on this issue
Jun 24th 3:13pm