I purchased a bathing suit and the it came up has thank you for your purchase. Now when...

GetHuman-curvebal's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-curvebal may need:
Name on account, Email on account, and Billing address
GetHuman-curvebal's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-curvebal will want to follow the link below to head to their help center. We will check on GetHuman-curvebal later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-curvebal's own words:
I purchased a bathing suit and the it came up has thank you for your purchase. Now when I go to my stuff and I see my groupons it says refunded. What does that mean?
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-curvebal
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-curvebal started working on this issue
Jun 24th 6:15am