I purchased a Groupon for Grand Canyon Railway Adventure Package for * people for July...

GetHuman-babeandh's customer service issue with Groupon from June 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-babeandh's own words
I purchased a Groupon for Grand Canyon Railway Adventure Package for * people for July **th* ****. This was an error- I intended to purchase for July *th, ****. I called the Railway to change the reservation but was told I would need to change it through Groupon because I purchased it through Groupon. Please advise me how to make the change. Thank you, Barbara Carroll - confirmation number ********.
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Groupon

Customer service issue
Reported by GetHuman-babeandh
Jun 23rd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 6 customers so far
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Timeline
GetHuman-babeandh started working on this issue
Jun 23rd, 2018 3:25pm
GetHuman-babeandh indicated the issue is not fixed yet.
Jun 23rd, 2018 4:46pm
GetHuman-babeandh indicated the issue is not fixed yet.
Jun 23rd, 2018 5:07pm
GetHuman-babeandh indicated the issue is not fixed yet.
Jun 24th, 2018 2:52pm
GetHuman-babeandh indicated the issue is not fixed yet.
Jun 24th, 2018 4:25pm