Are there humans at Groupon???

GetHuman-cvalbert's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman-cvalbert's own words
I was trying to talk to Groupon, they had a guy Radiazad chat online with me, but he couldn't help, said his supervisor would call me, blamed the whole thing on my browser, and ended the call. What???? ... I bought * Groupons for Krafty Chix ball caps for $** each. When I went to order the caps, at checkout only $*.** was removed from the total on each one. I tried to call Krafty Chix, but their mailbox is full and the BBB says they have a poor customer service rating. I would like my $** dollars back.
They don't seem to realize that I recommend Groupon to friends and now I won't feel comfortable using Groupons and I won't purchase Groupons again.
they could make this right by refunding my money.
I've been a Groupon customer since **** and I expected that they would cancel the Groupon and give me my money back. No such luck.
I have also reached out to the vendor and they are reviewing it.
How GetHuman-cvalbert fixed the problem
I followed your advice. Thank you!
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Krafty Chix Personalized Baseball Caps
Customer service issue
Reported by GetHuman-cvalbert
Jul 5th, 2018 - 5 years ago
Seen by 10 customers so far
Similar issue to 31230 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-cvalbert started working on this issue
Jul 5th, 2018 3:02pm
GetHuman-cvalbert shared this issue with friends on Facebook
Jul 5th, 2018 3:02pm
GetHuman-cvalbert indicated the issue is not fixed yet.
Jul 5th, 2018 9:29pm
GetHuman-cvalbert indicated the issue is not fixed yet.
Jul 5th, 2018 9:37pm
GetHuman-cvalbert confirmed the issue is fixed. Hooray!
Jul 6th, 2018 4:16pm
GetHuman-cvalbert confirmed the issue is fixed. Hooray!
Jul 8th, 2018 8:34pm