Are there humans at Groupon???

GetHuman-cvalbert's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman-cvalbert's own words
I was trying to talk to Groupon, they had a guy Radiazad chat online with me, but he couldn't help, said his supervisor would call me, blamed the whole thing on my browser, and ended the call. What???? ... I bought * Groupons for Krafty Chix ball caps for $** each. When I went to order the caps, at checkout only $*.** was removed from the total on each one. I tried to call Krafty Chix, but their mailbox is full and the BBB says they have a poor customer service rating. I would like my $** dollars back.
They don't seem to realize that I recommend Groupon to friends and now I won't feel comfortable using Groupons and I won't purchase Groupons again.
they could make this right by refunding my money.
I've been a Groupon customer since **** and I expected that they would cancel the Groupon and give me my money back. No such luck.
I have also reached out to the vendor and they are reviewing it.
How GetHuman-cvalbert fixed the problem
I followed your advice. Thank you!
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Krafty Chix Personalized Baseball Caps
Customer service issue
Reported by GetHuman-cvalbert
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 31230 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-cvalbert started working on this issue
Jul 5th, 2018 3:02pm
GetHuman-cvalbert shared this issue with friends on Facebook
Jul 5th, 2018 3:02pm
GetHuman-cvalbert indicated the issue is not fixed yet.
Jul 5th, 2018 9:29pm
GetHuman-cvalbert indicated the issue is not fixed yet.
Jul 5th, 2018 9:37pm
GetHuman-cvalbert confirmed the issue is fixed. Hooray!
Jul 6th, 2018 4:16pm
GetHuman-cvalbert confirmed the issue is fixed. Hooray!
Jul 8th, 2018 8:34pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians