I purchased a Samsung Wireless Charger on a groupon in January. It doesn't work. Sent...

GetHuman775417's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman775417's own words
I purchased a Samsung Wireless Charger on a groupon in January. It doesn't work. Sent it back to Samsung. They said it is NOT a Samsung product. This is all documented under Samsung ticket ********** at ***-SAMSUNG. I did not receive a Samsung charger as I purchased. The information on the tag (serial number and model) showed it was a knockoff per Samsung. I want my money back. Thanks.
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Groupon

Customer service issue
Reported by GetHuman775417
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 12 customers so far
Similar issue to 23349 others
0 customers following this
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Timeline
GetHuman775417 started working on this issue
Jun 14th, 2018 11:16pm
GetHuman775417 indicated the issue is not fixed yet.
Jun 14th, 2018 11:16pm
GetHuman775417 indicated the issue is not fixed yet.
Jun 14th, 2018 11:16pm
GetHuman775417 indicated the issue is not fixed yet.
Jun 14th, 2018 11:17pm