Was charged twice for the same groupon

GetHuman783403's customer service issue with Groupon from June 2018

22932 similar
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Help with my Groupon issue
Before contacting them, items GetHuman783403 may need:
Name on account, Email on account, and Billing address
GetHuman783403's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman783403 will want to follow the link below to head to their help center. We will check on GetHuman783403 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman783403's own words:
The problem I ran into: Was charged twice for the same groupon
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman783403
Jun 14th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 12 customers so far
Similar issue to 22932 others
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GetHuman783403 started working on this issue
Jun 14th 11:51am