Wrong Name on Ticket

GetHuman-shookdc's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-shookdc's own words
I purchased tickets for a comedy club. In the "gifting to" section I wrote a nickname for my Dad- as it is a Father's Day gift. There was a separate section for "Name on ID of person picking up tickets" in which I wrote his full legal name. Then I got the voucher and it has his nickname, not his legal name, for "Name on ID" section. Now since I bought it as a gift and was going to print it out for him, I opened the voucher but since I did that I cannot edit or make a return. I simply need to change the name on the voucher.
Changing the name on the voucher.
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How GetHuman-shookdc fixed the problem
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Customer service issue
Reported by GetHuman-shookdc
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 22110 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-shookdc started working on this issue
Jun 12th, 2018 6:55pm
GetHuman-shookdc confirmed the issue is fixed. Hooray!
Jun 12th, 2018 7:56pm