Purchased a photography package and the company it was for went out of business. Groupo...

GetHuman-jnjmunde's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-jnjmunde's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jnjmunde will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jnjmunde can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jnjmunde's own words
Purchased a photography package and the company it was for went out of business. Groupon expires *-**-**. Would just like my paid amount refunded.
GetHuman-jnjmunde did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jnjmunde
Jun 8th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 233 others
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Timeline
GetHuman-jnjmunde started working on this issue
Jun 8th, 2018 7:57pm
GetHuman-jnjmunde shared this issue with friends on Facebook
Jun 8th, 2018 7:58pm
GetHuman-jnjmunde indicated the issue is not fixed yet.
Jun 9th, 2018 9:50am