I just attempted to order a Groupon and was charged without receiving "sunny**" rebate

GetHuman-jjlohmer's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-jjlohmer may need:
Name on account, Email on account, and Billing address
GetHuman-jjlohmer's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjlohmer will want to follow the link below to head to their help center. We will check on GetHuman-jjlohmer later to make sure it's all set or try to help escalate.
Groupon Help Center
The issue and preferred resolution, in GetHuman-jjlohmer's own words:
The problem I ran into: I just attempted to order a Groupon and was charged without receiving "sunny**" rebate
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-jjlohmer
Jun 8th, 2018 - 9d ago
I have an issue with Groupon too
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Seen by 6 customers so far
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Timeline
GetHuman-jjlohmer started working on this issue
Jun 8th 5:25pm