I was ordering a Chicago city p*** on my friends Groupon account (because I don’t have...

GetHuman-ramosmel's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-ramosmel may need:
Name on account, Email on account, and Billing address
GetHuman-ramosmel's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ramosmel will want to follow the link below to head to their help center. We will check on GetHuman-ramosmel later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ramosmel's own words:
I was ordering a Chicago city p*** on my friends Groupon account (because I don’t have the app*account) and I put my card number to order. After I placed the order I went to delete my card info off of her Groupon account. She never got a confirmation email about my order, but she ordered the same thing and got her confirmation. Should I order again? I just want to avoid overcharging my card. I called my credit card company and they didn’t see any pending activity from Groupon.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-ramosmel
Jun 8th, 2018 - 2 mons ago
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GetHuman-ramosmel started working on this issue
Jun 8th 3:51pm