I have purchased a groupon from m***age advantage and can’t get anyone to call me back...

GetHuman761225's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman761225 may need:
Name on account, Email on account, and Billing address
GetHuman761225's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761225 will want to follow the link below to head to their help center. We will check on GetHuman761225 later to make sure it's all set or try to help escalate.
Groupon Help Center
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman761225's own words:
I have purchased a groupon from m***age advantage and can’t get anyone to call me back to set up a appointment, they don’t have a local number and you have to go set up appointment on line but no one has called to confirm a date, so I just want a refund on this item
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman761225
Jun 7th, 2018 - 11d ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 314 others
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Timeline
GetHuman761225 started working on this issue
Jun 7th 9:13pm