I purchased a groupon for an Italian restaurant back in July ****. I noticed my credit...

GetHuman-pera's customer service issue with Groupon from June 2018

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The issue in GetHuman-pera's own words
I purchased a groupon for an Italian restaurant back in July ****. I noticed my credit card was charged but I was not able to view the groupon to redeem it. I contacted the customer support and the rep informed me that I used a different email. I forgot what email she told me but is non valid email address. I do not remember the password and I do not remember what email address the rep told me. Please call me at ***-***-**** to resolve this issue. please see below a chat from a chat back in July.**Chat Name: esperanza castro, Chat Ticket ID : ****************** (Request: ********)
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Customer service issue
Reported by GetHuman-pera
Jun 7th, 2018 - a yr ago
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Seen by 3 customers so far
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Items needed
Name on account
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Billing address
GetHuman-pera started working on this issue
Jun 7th, 2018 7:32pm
GetHuman-pera indicated the issue is not fixed yet.
Jun 7th, 2018 9:34pm