I purchased ** minutes m***age with somebody called Ashly *I was out of the town for...

GetHuman759757's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman759757 may need:
Name on account, Email on account, and Billing address
GetHuman759757's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman759757 will want to follow the link below to head to their help center. We will check on GetHuman759757 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman759757's own words:
I purchased ** minutes m***age with somebody called Ashly *I was out of the town for * months *Now it is about a week that I try to book my appointment with her no response at all *I left her several messages she never called me back*My vaucher expires June ** and I don’t know what to do
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman759757
Jun 7th, 2018 - 17d ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman759757 started working on this issue
Jun 7th 3:10pm