I had order a quilt set on May ** ****, order number ********* but accidentally click o...

GetHuman758955's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman758955 may need:
Name on account, Email on account, and Billing address
GetHuman758955's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman758955 will want to follow the link below to head to their help center. We will check on GetHuman758955 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman758955's own words:
I had order a quilt set on May ** ****, order number ********* but accidentally click on a twin instead of a queen set. So i had return the item, I was email on on May **nd that a refund has been processed the refund number is ****************. Please kindly let me know where my refund credit was send.*Thank you*Natasha Percival
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman758955
Jun 7th, 2018 - 18d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 38 others
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Timeline
GetHuman758955 started working on this issue
Jun 7th 7:09am